What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my upload jotform page is not working

    Asked by gboulton on May 04, 2012 at 02:30 AM
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    Answered by gboulton on May 04, 2012 at 02:37 AM

    My customers are shopping and checking out and the upload page option is no longer there? it goes directly to thank you page ? they have no way to upload and submit their information?, this started yesterday?  The code still exisits in my thank you admin page but is no longer present for my customers?


    this is the current code ive been trying to use with no luck

    <iframe allowtransparency="true" src="http://form.jotform.us/form/21078270162144" frameborder="0" style="width:100%; height:709px; border:none;" scrolling="no">


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    JotForm Support

    Answered by jonathan on May 04, 2012 at 02:39 AM

    Please provide us also the URL of the website where this form was used.
    We will check.