What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    credit catd authorization form

    Asked by ritac on October 22, 2016 at 06:27 PM



    How is that my credit card authorization form is missing the credit card payment information?


    Please let me know,


    Thank You!

    Secure Credit card Authorization form (Link below)
    Rita Canelas
    925 300-5504
  • Profile Image

    Answered by Irshad on October 23, 2016 at 12:07 AM

    I have checked your form: https://www.jotform.com/42580270665153. But I am not able to see any issue in your form. I also tried to make a test submission on your form, and I am able to see all the form field values on submission report page. 


    Although, there is no field in your form, which collects credit card details, still I would like to update, collecting credit cards goes against our terms of use, you may check that here in the phishing section: https://www.jotform.com/help/8-Terms-of-Use . Upon failing that your account may get auto-suspended by our anti-phishing system, which is strict to scan each JotForm to calculate the probability of phishing activities.

    If you have any query, or need further assistance, feel free to revert back.

    Thank you!


  • Profile Image

    Answered by ritac on October 23, 2016 at 03:44 AM
    Thank you
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 23, 2016 at 05:19 AM

    On behalf of my colleague, Irshad, you're most welcome! 

    Please feel free to contact us anytime should you have any other questions or concerns. 

    Thank you.