upload widget not working on mobile website.

  • Profile Image
    Asked on October 23, 2016 at 01:58 AM

    the upload widget that i created works on the desktop version of the website but it does not work on the mobile version of the same, please help

  • Profile Image
    Answered on October 23, 2016 at 03:29 AM

    I have checked the website you included in your post, but I can't seem to find the form from Jotform in it. 

    I have tested your form (stand alone) on a both android and iOS mobile devices. It seems to be working fine and I have not encountered any issues.

    May we know the exact issue you are having when you try to upload from the Image Upload Preview widget in your form? Is the issue only happening with the form when it is uploaded on your website?

    Can you provide us the exact location of the form on your website? We would like to conduct a test on the actual form.

    We will wait for your response. Thank you.