Unable to get the day countdown app to work?

  • ActionBlast
    Asked on October 23, 2016 at 6:57 AM

    Hi i'm trying to make an event form but the count down app comes out as NAN and NA the event is on 5th of November at 11am ca anyone help me please??

    Jotform Thread 969105 Screenshot
  • Jan
    Replied on October 23, 2016 at 7:28 AM

    I opened your form and I was able to replicate the issue. You need to specify all the values in the Countdown widget in order to fix this. I cloned your form and I saw that you didn't enter a value for the "Minute" field. Please try the following steps:

    1. Select the widget and then click the wand icon.

    Unable to get the day countdown app to work? Image 1 Screenshot 40

    2. Scroll down and enter a value in the "Minute" field. Click the "Update Widget" button after.

    Unable to get the day countdown app to work? Image 2 Screenshot 51

    Here's the result:

    Unable to get the day countdown app to work? Image 3 Screenshot 62

    Hope that helps. Thank you.

  • scott
    Replied on October 23, 2016 at 7:40 AM

    WOW!! that was fast!!! Thank you so much for your help!!!!

    Hi Thank you so much!! it works like a charm!! i couldn't find out where to rely from my account hope this is ok?

    Scott

  • Jan
    Replied on October 23, 2016 at 9:09 AM

    Glad I can help. Let us know if you need further assistance. Thank you.