What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are all disabled and I have no idea why

    Asked by dkende on October 23, 2016 at 01:59 PM

    Please help!

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    JotForm Support

    Answered by liyam on October 23, 2016 at 02:53 PM


    I checked your account and it was automatically suspended. This automated suspension happens when there are forms in your account which is found by the system to be malicious, resulting to it suspending the account.

    However, as I have reviewed your forms, I did not find anything malicious. So I went ahead and reactivated your account. You should be able to access your forms again.

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.