What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What to put in Redirected Paypal Page Style

    Asked by StimaDesigns on October 23, 2016 at 09:20 PM

    I have a custom payment page I would like to use named FPE but I'm not sure what to put in the field labeled Redirected Paypal Page Style?

    payment page
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    JotForm Support

    Answered by owen on October 24, 2016 at 03:57 AM

    Hi,

    Please check our guide about PayPal forms here:

    https://www.jotform.com/help/50-PayPal-Forms

    The field that you mentioned is detailed at PayPal's support page:

    https://www.paypal.com/customize

    I will also be investigating what to put in that particular field myself tough. Please allow me some time to figure it out completely. 

    Thank you for bringing it up. I will soon post another response. 

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    JotForm Developer

    Answered by omur on October 24, 2016 at 07:03 AM

    Hey StimaDesigns,

    I've tested your form and noticed that your PayPal account is getting the new PayPal layout that does not support custom pages.

    The value you put in to Redirected Paypal Page Style does get passed as custom page parameter but it will not be surved with the new PayPal layout.

     

    If you still have questions, feel free to ask.

    We're happy to help.

     

    Thank you

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    Answered by StimaDesigns on October 24, 2016 at 03:48 PM

    My username for PayPal was wrong as well as I had it set for the sandbox. I fixed that. I use PayPal for donations through our site and it takes you to a different screen.

     

     

    Here is our sites:https://friendsofelysian.org/donate.html

     

    If you click on the section that says make a secure donation, it takes you to a PayPal form. Is there a way for the form I'm creating through jotform to take me to a similar looking PayPal page? I don't want users to be confused because it's a different looking PayPal page.

     

    Also, on the page that PayPal currently takes you to my logo appears as a broken link. Any thoughts on how to fix that?

     

    Thank you for your help

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    JotForm Support

    Answered by EltonCris on October 24, 2016 at 10:04 PM

    When I checked your form, you seem to be selling products instead of collecting donations. Make sure to select "Collecting Donations" in the payment wizard if you are going to collect donations so the form would redirect to the Paypal's donation page instead on the checkout page.

    By the way, your logo seems working fine as of checking. It should be displayed when you switch to donation type.

    Please try it and let us know how this goes. Thanks!

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    Answered by StimaDesigns on October 24, 2016 at 10:28 PM

    Thanks.  I didn't know paypal had a donation page and a checkout page.  I thought they were the same thing.Going to stick with the checkout page

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    JotForm Support

    Answered by EltonCris on October 24, 2016 at 11:38 PM

    Alright! :)

    If you come across into any issues again, let us know.