What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Found

    Asked by GovPros on October 24, 2016 at 02:22 AM

    I created a couple forms but when it comes time to preview it, it says "form not found" form is disabled. However, it is enabled.

    Page URL:

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    JotForm Support

    Answered by candy on October 24, 2016 at 02:52 AM


    I've checked your account and your forms. I've seen that your account has been auto-suspended due to phishing.

    You are not allowed to receive passwords from users as you did in your forms named "Admin Registration Form" and "Professional Service Provider (PSP) Registration - P1" according to our terms of use.

    As a solution, I've deleted the forbidden parts and I've reactivated your account.

    Thank you for your understanding.