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    Souci dans les règles d'envoi

    Asked by VotreRestaurantAmarine on October 24, 2016 at 03:55 AM


    J'ai créé un formulaire pour que les clients de mes différents restaurants puissent exprimer leurs avis. Le formulaire est ici : http://amarine.fr/monavis

    Dès que le client envoie son formulaire, un mail est envoyé au restaurant concerné. Le souci est que le mail est souvent envoyé au mauvais restaurant et non pas le restaurant choisi par le client.

    J'ai beau regarder dans mes règles, la validité de mes adresses mails enregistrées, etc...tout est ok!

    D'où cela peut-il venir? Dois-je tout effacer et recommencer?

    Quelqu'un peut-il prendre la main sur mes règles pour regarder et m'apporter réponse?

    Je vous remercie.

    Bonne journée.



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    JotForm Support

    Answered by candy on October 24, 2016 at 07:49 AM

    Hello Bertrand,

    I've checked your form and fulfilled many times in order to find a solution. I've seen that you have set your conditions as the screenshot below:

    You have defined double email instead of one. Please set your conditions as the screenshot below:

    Please check again and let us know if the issue still persists.

    Thanks in advance.