Upload Form: Invalid extension error

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    salescadsuppliesie
    Asked on October 24, 2016 at 06:55 AM

    Please screen shot below:

    There is an error when uploading:

    Also the link to our dropbox seems to be failing over the last few days.

    Here is a link to webpage:

    http://www.thecadgroup.ie/cad-print-bureau-upload-and-send-files.asp

     

     

  • Profile Image
    beril
    Answered on October 24, 2016 at 08:18 AM

    Thank you for reporting the issue. The issue should be fixed now. We would appreciate it if you could also test it on your side and let us know the result. We will wait for your response.

  • Profile Image
    salescadsuppliesie
    Answered on October 24, 2016 at 11:48 AM

    This is the the test on my side.

    ~This is urgent and we need it fixed please....

     

  • Profile Image
    Mike
    Answered on October 24, 2016 at 03:00 PM

    Are you still able to reproduce the error on your end? If possible please share a screenshot with us.

    How to include screenshot image in the support forum

    I have checked your embedded form in different browsers, but I was not able to reproduce the issue.

  • Profile Image
    salescadsuppliesie
    Answered on October 25, 2016 at 04:56 AM

    We produced the error on last screen shot under the upload file blue button.

     

    However overnight all seems to be fixed but could you give me a reason as to why this might have happened.

  • Profile Image
    seth
    Answered on October 25, 2016 at 06:55 AM

    We are sorry that you had troubles with using your form. The upload field was updated by our developer team. Your issue might be related to this update. We hope this issue won't recur again.

    Please contact us again if you experience any other issues.

    Thanks for your understanding.

    Regards.