Unable to submit Purchase Order form

  • john2177
    Asked on October 24, 2016 at 7:57 AM

    Hi the purchase order form loads ok but when you go to submit you just get a white screen and the emails are not coming through?

  • Boris
    Replied on October 24, 2016 at 10:19 AM

    I have cloned your form 52393217328961 (named "Purchase Order") into my account for testing, and the cloned form seems to be functioning fine. Upon submission, the thank you page is shown:

    Unable to submit Purchase Order form Image 1 Screenshot 30

    The conditional emails were also correctly sent:

    Unable to submit Purchase Order form Image 2 Screenshot 41

    Are you still experiencing this problem?

    If you are, do you mind if we make a couple of test submissions on your live form, and see whether we can replicate the issue?

    Looking forward to your response. Thank you.

  • john2177
    Replied on October 24, 2016 at 10:44 AM
    Hi All working fine now
    thanks for coming back to me so promptly
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  • Boris
    Replied on October 24, 2016 at 11:48 AM

    Glad to hear that, please don't hesitate opening another support thread on our forum anytime should you need further assistance.

    Cheers :)