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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload box does not work any more

    Asked by PlanningVAS on October 24, 2016 at 07:59 AM

    See my form: https://form.jotformeu.com/PlanningVAS/Aanmeldingsformulier

     

    Try to upload anything, it keeps giving a failure.

     

     

    Page URL:
    https://form.jotformeu.com/PlanningVAS/Aanmeldingsformulier

    does not work work quickly jotformeu
  • Profile Image

    Answered by PlanningVAS on October 24, 2016 at 08:11 AM

    Have a solution, now i use the original link of the form. 

    https://eu.jotform.com/62896018921362

     

    Can you explain why the other ''custom'' link does not work any more?

     

  • Profile Image
    JotForm Support

    Answered by Boris on October 24, 2016 at 10:22 AM

    We're sorry for the issues, there was a temporary issues with file uploads that should already be resolved.

    I have cleared your form caches, and the upload files field should be working correctly again through the custom link as well:

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    Please try it out, and let us know should you continue to experience any issues with file uploads. Thank you.