- wearehaloAsked on October 24, 2016 at 08:06 AM
When trying to upload any file type from the allowed list (pdf, jpg, jpeg, png, gif, tif, tiff) to the Photos field the upload fails with a generic error fail message and no debuggable error.
This was working.
The same behaviour happens in preview mode from the control panel.Page URL:
- JotForm SupportKevin_GAnswered on October 24, 2016 at 10:31 AM
Apologies for the inconveniences it may have caused to you.
We had an issue with the file uploads; however, this was reported and already resolved by our developers.
I have also checked your form and I can see it works now, please see the screenshots below:
I have also cleared your forms cache so this should also help to get this working, please check your form now and if the issue still persists, please let us know.