What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Lightbox embedded form not resizing for mobileAsked by gownsbysimpleelegance on October 24, 2016 at 08:44 AM
I have the resize for mobile widget in the form - still not resizing for mobile -
Mobile resizing mobile widget
I have checked your form over its direct link, and I see it is displaying correctly/responsively on mobile devices:
On the webpage you have kindly shared, I see that your form is embedded through our Lightbox embed method. The problem with this is that the Lightbox is set to have 400 pixels of width, and 550 pixels of height:
This means that your Lightbox will always try to take up 400 pixels of horizontal space, and 550 pixels of vertical space, no matter the size of your device / screen.
If you want to present your form in a mobile friendly manner to your users, I would recommend using our iFrame embed method instead:
Please let us know if you need further assistance.