What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I cancel my subscription once I have upgraded?

    Asked by atiqahxoia on October 24, 2016 at 09:09 AM

    Hello, once I have upgraded my account. Will I still be able to downgrade?


    Thank you

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    JotForm Support

    Answered by Kevin_G on October 24, 2016 at 11:17 AM

    Yes, you can downgrade anytime that you want, this is stated in our pricing page: https://www.jotform.com/pricing 

    Cancel Anytime

    JotForm is a recurring subscription service. You may upgrade or downgrade your service at any time. To change your subscription level, visit your billing page and select your new plan. To shut down your account and delete all of your information, please email support@jotform.com with “Cancel My Account” in the subject line.

    If you have any question, please let us know.