Can I cancel my subscription once I have upgraded?

  • Profile Image
    atiqahxoia
    Asked on October 24, 2016 at 09:09 AM

    Hello, once I have upgraded my account. Will I still be able to downgrade?

     

    Thank you

  • Profile Image
    Kevin_G
    Answered on October 24, 2016 at 11:17 AM

    Yes, you can downgrade anytime that you want, this is stated in our pricing page: https://www.jotform.com/pricing 

    Cancel Anytime

    JotForm is a recurring subscription service. You may upgrade or downgrade your service at any time. To change your subscription level, visit your billing page and select your new plan. To shut down your account and delete all of your information, please email support@jotform.com with “Cancel My Account” in the subject line.

    If you have any question, please let us know.