What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does my subscription need to be renewed?

    Asked by CMCHAVES on October 24, 2016 at 09:37 AM

    When expires my account? My account is SILVER, I forgot the date of renovation.

    Thank you

    silver subscription expire renewal date when to renew
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 24, 2016 at 12:24 PM

    I've taken a look at your billing subscription and found it appears that you previously purchased a two year silver subscription plan via wire transfer.

    So as far as I can currently tell your subscription is good until 12/28/2017 since I do not see anything saying that it was cancelled and I see we upgraded your account to silver for it.

    Reference: https://shoppers.bluesnap.com/jsp/order_locator_info.jsp?&refId=E1522C985E7FFE77&acd=1D45EB80F39BB0E7&eid=B19BDBABCA817F720FBE0FC72D69F10B246235D0A7B0F4E0