What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to view uploaded files through my form?

    Asked by BackdropCity on October 24, 2016 at 10:37 AM

    Hi I was looking through your information about uploading files but i cannot figure out where the files go when they are uploaded and how i can retrieve them? 

    Also, I am working on creating an order form for custom designs and I have a few drop downs and check boxes for different options and add-ons etc but i dont know how to associate a price to each option.  For instance if my customer selects a size of 5x7($100) and an upgrade of grommets($15) how do i associate prices with each option?  When those options are selected, how do i create a total and check out?  

    Since Im using Shopify as my platform is there a way to send the payment to my shopify shopping cart for check out?

    Page URL:
    https://form.jotform.com/62919055216154

    uploads and creating an order form order form size prices
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 24, 2016 at 02:10 PM

    When you upload a certain file, that file will go to your submissions and to your email inbox. Please check the screenshots:

    1. Email:

    2. Submissions tab:

    So, a downloadable file will be there, and you can save it to your computer.

    If you have any additional questions please let us know.

    Regarding your other question I opened a separate thread and you can find it here.

    Thank you!