What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with file attachment field in our online application JotForm

    Asked by avanthealthcare on October 24, 2016 at 10:39 AM

    We have had several folks tell us they are unable to complete the online application form.   They are unable to upload there resume in the file attachment field.   They are saying they are getting an error.   We do not have a copy of the error message.   Can you check our forms logs and see if you can see any problems?   I can only see successful applications on the analytics page.   



    Jim Weaver

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on October 24, 2016 at 01:44 PM

    Apologies for the inconvenience. 

    There was indeed a problem earlier related to file upload fields showing some errors. But it has been fixed by our developers earlier. Could you please test it again on your end and let us know if you are still having problems.