Problem with file attachment field in our online application JotForm

  • Profile Image
    Asked on October 24, 2016 at 10:39 AM

    We have had several folks tell us they are unable to complete the online application form.   They are unable to upload there resume in the file attachment field.   They are saying they are getting an error.   We do not have a copy of the error message.   Can you check our forms logs and see if you can see any problems?   I can only see successful applications on the analytics page.   



    Jim Weaver

  • Profile Image
    Answered on October 24, 2016 at 01:44 PM

    Apologies for the inconvenience. 

    There was indeed a problem earlier related to file upload fields showing some errors. But it has been fixed by our developers earlier. Could you please test it again on your end and let us know if you are still having problems.