- mckenziecollegeAsked on October 24, 2016 at 10:56 AM
I am trying to authenicate the ZOHO app from jotform but I get an error saying "Web Login Required". I am logged into my ZOHO account so I am not sure what the issue is.
- JotForm SupportKiranAnswered on October 24, 2016 at 02:08 PM
Please see the screencast below that helps in integrating Zoho CRM with your JotForm.
If you have already logged into your Zoho account, please try logging out from Zoho account and then try integrating with your JotForm. Please let us know if the issue still persists. We will be happy to assist you further.
- mckenziecollegeAnswered on October 25, 2016 at 08:44 AMYes, I followed your instructions exactly and it still isn't working.
[image: facebook.png] [image:
twitter.png] [image: pinterest.png]
DIRECTOR OF RECRUITING
T 506-384-6460 Ext 104 | 855-888-6053 | F 506-384-6224
firstname.lastname@example.org | www.mckenzie.edu
100 Cameron Street, Suite 101
Moncton, New Brunswick Canada E1C 5Y6
CONFIDENTIALITY NOTICE: This email and attached material are intended for
the use of the individual or organization to whom they are addressed and
may not be distributed, copied, or disclosed to other unauthorized persons.
This material may contain confidential and/or personal information subject
to the provisions of the Freedom of Information and Protection of Privacy
Act. If you receive this transmission in error, please notify me
immediately and delete this message. Do not email, print, copy, distribute,
or disclose this email or its contents further. Thank you for your
co-operation and assistance.
- JotForm SupportEltonCrisAnswered on October 25, 2016 at 10:50 AM
I could not reproduce the problem. It worked for me when integrating with Zoho.
If you are using login details, you will need to login with your Zoho Account. The username is usually your Zoho email address. You can also switch to using Authentication Token.
Note that the error is a response from Zoho API. Perhaps you're new to Zoho service and you're using Zoho Mail. Here's an instruction from Zoho to overcome this situation https://help.zoho.com/portal/helpcenter/articles/captcha-unlock.
If you need further assistance, let us know.