What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my file uploads failing?

    Asked by kimloy on October 24, 2016 at 11:14 AM

    System is stating that previous file types that were acceptable are no longer able to be uploaded -please see screen grab.

    Page URL:

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    JotForm Support

    Answered by Nik_C on October 24, 2016 at 02:20 PM

    Our apologies, that was affected by recent changes by our developers. I took necessary actions on your form which should solve the problem you were experiencing. 

    I also tested your form and it is working fine:

    Please check and let us know if the issue persists.

    Thank you!