What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to know how the Form Views work

    Asked by trialoic on October 24, 2016 at 12:59 PM

    With the form attached to my website will it count as a view every time someone happens to look at the page where the form is?  

    What happens if we go over our views or submissions?





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    JotForm Support

    Answered by Jan on October 24, 2016 at 04:50 PM

    Yes, it is a form view every time you refresh the webpage where the form is embedded. Please check this guide for more information about Form Views: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    If you exceeded the monthly limits, you will be notified via email and you will be advised to do the upgrade. If you don't upgrade, your account will be suspended and your forms will be disabled. You need to wait for the counter to resets back to 0. It resets every first day of the month.


    Hope that helps. Thank you.

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    Answered by trialoic on October 24, 2016 at 05:00 PM

    Thanks for the quick response, and great answer!