File uploads are not deleted when using the autodelete submissions app

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    coigis
    Asked on October 24, 2016 at 01:37 PM
    Please clear my upload space. Thanks
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    coigis
    Answered on November 07, 2016 at 10:21 AM

    Please clear my upload space. Thanks.

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    david
    Answered on November 07, 2016 at 12:15 PM

    Your upload space has been cleared.  This ticket is still open and has been assigned to a developer.  Hopefully the phantom submissions will be cleared soon.

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    hasan
    Answered on November 08, 2016 at 05:02 AM

    Hello,

    We updated Auto Delete Submissions app to delete uploaded files too.

    Please let us know if you have any problems.

    Thanks.

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    coigis
    Answered on November 22, 2016 at 02:38 PM

    Hi,

    The app is still not working. Can you please clear my upload space?

    Thanks.

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    david
    Answered on November 22, 2016 at 04:01 PM

    I have cleared your upload space.  It looks like the previous uploads are what is causing the current count to be bugged. 

    This ticket is still open, I will add a note about the phantom files.

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    coigis
    Answered on December 12, 2016 at 01:24 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on December 12, 2016 at 01:26 PM

    Your upload space has been cleared.

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    coigis
    Answered on January 06, 2017 at 01:06 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on January 06, 2017 at 02:22 PM

    Your upload space has been cleared.

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    coigis
    Answered on January 25, 2017 at 04:14 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on January 25, 2017 at 04:22 PM

    It looks like your upload space was already cleared.  If it is still not showing at 0 on your end, let us know.

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    coigis
    Answered on February 28, 2017 at 03:18 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on February 28, 2017 at 05:05 PM

    Space has been cleared and downgrade removed.

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    coigis
    Answered on March 07, 2017 at 09:55 AM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on March 07, 2017 at 11:07 AM

    Space cleared.  Not sure why this still hasn't been looked at.  Will request another follow up.

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    coigis
    Answered on March 07, 2017 at 11:16 AM

    Ok, thanks.

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    coigis
    Answered on March 20, 2017 at 05:59 PM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on March 20, 2017 at 09:50 PM

    It has been cleared up now, I will also ask for updates regarding this to the assigned developer, we will let you know as soon as we get any update. 

    Thanks.

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    coigis
    Answered on April 06, 2017 at 06:48 PM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on April 06, 2017 at 07:39 PM

    Space has been cleared now. 

    Please, check on your end to confirm the space has reduced. 

     

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    coigis
    Answered on April 19, 2017 at 10:30 AM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on April 19, 2017 at 11:48 AM

    Your upload space has been cleared.

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    coigis
    Answered on May 02, 2017 at 12:55 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on May 02, 2017 at 01:00 PM

    Space has been cleared.

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    coigis
    Answered on May 08, 2017 at 01:41 PM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on May 08, 2017 at 01:45 PM

    Uploads space cleared. 

     

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    coigis
    Answered on May 11, 2017 at 12:50 PM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on May 11, 2017 at 01:29 PM

    Space has been cleared. 

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    coigis
    Answered on May 26, 2017 at 01:34 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on May 26, 2017 at 01:39 PM

    Upload space has been cleared.

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    coigis
    Answered on June 08, 2017 at 09:58 AM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on June 08, 2017 at 11:09 AM

    Upload space has been cleared.

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    coigis
    Answered on June 19, 2017 at 09:59 AM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on June 19, 2017 at 11:12 AM

    Upload space has been cleared up. 

     

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    coigis
    Answered on July 10, 2017 at 10:43 AM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on July 10, 2017 at 12:20 PM

    Upload space cleared. 

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    coigis
    Answered on August 17, 2017 at 12:33 PM

    Hi,

    Please clear my upload space. Thanks.

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    david
    Answered on August 17, 2017 at 12:34 PM

    Upload space has been cleared.

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    coigis
    Answered on September 14, 2017 at 07:27 PM

    Hi,

    Please clear my upload space. Thanks.

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    Kevin_G
    Answered on September 14, 2017 at 08:40 PM

    Space has been cleared now.