Redirecting to Custom URL after Form Submission not working - any advice please!

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    F4Mike
    Asked on May 04, 2012 at 12:49 PM

    I've pasted the full redirect URL into the Thank You Custom URL field but it doesn't redirect. 

    Any suggestions on things to check / change, etc. 

    Many thanks for your help.

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    Goldo
    Answered on May 04, 2012 at 02:52 PM

    Please check your set condition as it causes conflict. Removing the below condition would solve the issue.

    Go to: Setup & Embed > Conditions > Saved Conditions

    After your done making changes, please grab a fresh embed code and paste it on your website.

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    F4Mike
    Answered on May 04, 2012 at 02:59 PM
    Very many thanks. That has solved the problem. Much appreciated.

    Mike

    _____
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    pinoytech
    Answered on May 04, 2012 at 03:03 PM

    In behalf of my colleague Goldo, you're welcome. If you need further assistance, please don't hesitate to contact us anytime.

    Thank you for using JotForm!

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    ductvacnw
    Answered on August 02, 2013 at 02:22 PM

    I have this very same problem.

    1. I have a form that I want to redirect to a thank you page on my site.

    2. I choose to redirect to that page using the "Custom URL

    After form submission, redirect to a custom URL." setting.

    3. I get a "page not found" error in the browser. If I then place my cursor in the URL bar and hit enter it then shows up. I double and triple checked the url and it's fine.

    I have no conditions on this form.


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    pinoytech
    Answered on August 02, 2013 at 02:54 PM

    @ductvacnw,

    Can you please create a separate thread with regards to your query and include URL of the form for further assistance?

    Thank you!