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Redirecting to Custom URL after Form Submission not working - any advice please!Asked by F4Mike on May 04, 2012 at 12:49 PM
I've pasted the full redirect URL into the Thank You Custom URL field but it doesn't redirect.
Any suggestions on things to check / change, etc.
Many thanks for your help.
Please check your set condition as it causes conflict. Removing the below condition would solve the issue.
Go to: Setup & Embed > Conditions > Saved Conditions
After your done making changes, please grab a fresh embed code and paste it on your website.
Very many thanks. That has solved the problem. Much appreciated.
In behalf of my colleague Goldo, you're welcome. If you need further assistance, please don't hesitate to contact us anytime.
Thank you for using JotForm!
I have this very same problem.
1. I have a form that I want to redirect to a thank you page on my site.
2. I choose to redirect to that page using the "Custom URL
After form submission, redirect to a custom URL." setting.
3. I get a "page not found" error in the browser. If I then place my cursor in the URL bar and hit enter it then shows up. I double and triple checked the url and it's fine.
I have no conditions on this form.
Can you please create a separate thread with regards to your query and include URL of the form for further assistance?