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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't drag a field onto screen

    Asked by bruceking on May 04, 2012 at 01:06 PM

    When I attempt to drag a field(text, checkbox) onto the screen, it highlights all off the below fields in blue but won't move the field onto the screen.  What am I doing wrong?  UPDATE-  I seems to function fine in Chrome.  Issue with with IE v8.  It worked fine yesterday.

    Thanks.

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    Answered by pinoytech on May 04, 2012 at 03:35 PM

    Hi,

    Upon checking your account using Chrome, I don't find any error or problem in your form builder. Maybe there's a problem with in your internet connection. Did you check already your internet connection? Have you tried already deleting your browsing cache and cookies? If not, please give a try.

    If the said issue still persist, let us know so we can further assist you.

    Thank you for using JotForm!