What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm having a problem with my forms not appering on the firefox browser.

    Asked by devcolgroup2012 on May 04, 2012 at 01:52 PM

    Our forms appear fine on internet explorer and google chrome, but on firefox the forms just flash for an instant then disappear. Here are the pages with the invisble forms on firefox.

    http://devcolgroup.com/Careers.html

    http://devcolgroup.com/ContactUs.html (here just the submit button is missing)

    http://devcolgroup.com/SegmentGroupCoordinator.html

    http://devcolgroup.com/GroupMarketCoordinator.html

    http://devcolgroup.com/AssociateRelationshipCoordinator.html

    Also, the 'careers form' at the bottom of the 'careers page' is making the page longer in google chrome

    Thank you

    Page URL:
    http://devcolgroup.com/Careers.html

    Screenshot
  • Profile Image

    Answered by pinoytech on May 04, 2012 at 03:38 PM

    Hi,

    What method did you used when you embed your form code into your website?

    Looking forward for your response so we can further investigate the said issue and assist you.

    Thank you for using JotForm!

  • Profile Image

    Answered by devcolgroup2012 on May 04, 2012 at 03:50 PM

    I pasted the embed code into the html file using dreamweaver

  • Profile Image

    Answered by pinoytech on May 04, 2012 at 03:58 PM

    Can please re-embed your form code using dreamweaver platform since you're using dreamweaver building your website. Pleae take a look on the attached image.

    But, If it doesn't work, please try to use iFrame method and let us know is the said issue still persist so we can further assist you.

    Thank you!

  • Profile Image

    Answered by devcolgroup2012 on May 04, 2012 at 04:24 PM

    The Dreamweaver embed code worked for the 'careers form' at the bottom but when trying the same method for the 'upload resume' form the whole page shifted to the left. I tried the iframe method which will probably work if there is a way to adjust the height. It goes way past the boundaries of the page.

  • Profile Image

    Answered by pinoytech on May 04, 2012 at 04:39 PM

    Edit your form code then change your form iframe height to 100%. If this doesn't work, just increase the height.

    Hope this help.

  • Profile Image

    Answered by devcolgroup2012 on May 04, 2012 at 07:55 PM

    It did. Thank you for your help

  • Profile Image

    Answered by pinoytech on May 04, 2012 at 08:02 PM

    You're welcome! If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!

  • Profile Image

    Answered by Magnus on May 28, 2012 at 10:51 AM

    I have the same problem with my form on a Tumblr blog. It shows fine in Chromium and disappears in Firefox - both the Tumblr and IFrame code :-(

  • Profile Image

    Answered by AtacanC on May 28, 2012 at 02:05 PM

    @Magnus

    Can you please open a new thread and share the form ID and the URL of your web site with us? So we can take a look at it.

    Thanks for your cooperation and understanding.