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I can't log into my accountAsked by Christie on October 24, 2016 at 03:46 PM
I accidentally set up my account with a typo in my email address. Now, I cannot access my jot form and results that I created. Please call me to let me know. I tried to send a reset password email, but it is not coming to my email address because the email it is trying to send to is incorrect.
Please contact me at 952-457-9433
I can see an account related to your email address and the username is k12learningsolutions, the email address used on that account is c******e@k-*********s*******s.com.
Is this the email address that you're referring to?
If the username I provided is the one you used in your account, please only confirm us the email address you used when you opened your account, it should be the same in the current account settings so we can proceed updating your email address and set up the correct one.
We'll wait for your response.