Submit button not working

  • Regnillub
    Asked on October 24, 2016 at 5:15 PM

    The submission for my online form is not working. It shows "please wait" and never continues I've tried Safari and Chrome, they both behave the same.

     

  • John_Benson
    Replied on October 24, 2016 at 10:42 PM

    I was able to replicate the issue. I'm stuck at the "please wait" after clicking the submit button. 

    Can you try embedding it again? But this time use the iFrame method. Here's the guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let us know how it goes. 

  • Regnillub
    Replied on October 25, 2016 at 8:04 PM

    The iFrame technique works correctly. Thanks!

     

  • John_Benson
    Replied on October 25, 2016 at 9:24 PM

    My pleasure! :)

    If you have any other questions or concerns, feel free to contact us again.