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    Shipping field not showing on published form.

    Asked by hdegolier on October 24, 2016 at 10:18 PM

    When I edit my form the field for shipping information appears. When I publish and view it disappears. I checked the status and it's not a hidden field. Here's the link to the form: https://form.jotform.com/62975606323157

    Page URL:

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    JotForm Support

    Answered by Chriistian on October 25, 2016 at 01:05 AM

    It looks like you have a Show/Hide condition with an error, which is causing the Shipping field to not appear on your form.

    To resolve this issue, simply delete the condition with an error.

    Here's the result:

    If you need further assistance, please let us know.