JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Shipping field not showing on published form.Asked by hdegolier on October 24, 2016 at 10:18 PM
When I edit my form the field for shipping information appears. When I publish and view it disappears. I checked the status and it's not a hidden field. Here's the link to the form: https://form.jotform.com/62975606323157
It looks like you have a Show/Hide condition with an error, which is causing the Shipping field to not appear on your form.
To resolve this issue, simply delete the condition with an error.
Here's the result:
If you need further assistance, please let us know.