What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm receiving an error msg when the auto save happens.

    Asked by semayjr on May 04, 2012 at 04:32 PM
    Hello, I am using one of your new template formats and I'm at a point while using it, that I keep receiving an error msg that won't let me continue with my form. Is there any advice or assistance you can provide. I really need to complete this project soon.More info..it also ask me to refresh my page, but when I do..it doesn't help. Let me try and pull up the actual msg. for you. please wait....Okay, it's saying it's an error on saving. What can I do to resolve that??Another thing I can't see is that now, not all my images are showing in my form, but I they are there, pluse everything was working fine until I tried to change the font color in the HTML text box to white, cause the site I'm going to use it on has a black background. This is when the troubles started. I will try and return the color back to black, and see what happens. please help!There is no URL, cause I'm having these problems in the developmental stages.Sandy
  • Profile Image

    Answered by pinoytech on May 04, 2012 at 04:50 PM


    Sorry for the inconvenience that may have caused you today. Have you tried already deleting your browsing cache and cookies? If not, please give a try and let us know if the said issue stil persist.

    Thank you!