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    Why don´t work the links? Account: Rhenus2

    Asked by Rhenus2 on October 25, 2016 at 06:25 AM


    why don´t work the Survey-links? The forms are all active but can not be opened







    This error message:

    Die Seite kann nicht angezeigt werden.
    Vergewissern Sie sich, dass die Webadresse https://form.jotformeu.com stimmt. Suchen Sie die Seite mit Ihrer Suchmaschine. Aktualisieren Sie die Seite in ein paar Minuten.


    Thanks for help & Greets

    Michaela Grünke



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    JotForm Support

    Answered by seth on October 25, 2016 at 09:18 AM


    I tried replicate the issue on my side. I used IE, Firefox, Chrome and Safari browsers. I couldn't replicate the issue. 

    Please try to change your dns settings. Also try to use other browsers. If the issue persists, please contact us again and we will investigate the issue further.


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    Answered by redyatech on October 25, 2016 at 09:19 AM

    Dear Rhenus2,

    The links which are sent by you, work without any problem.

    Please make sure that your internet connection works properly with an available browser. 

    And let me know if you are still having problems on this. Here's how it looks like when I viewed it: