What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background problem

    Asked by phant0mm on October 25, 2016 at 09:47 AM

    Hello,

    My form weight is 400px. I don't want to background. White or transparance background not a problem but background's static weight affect my website <div>. How can be minimize or delete all?

    Thank You.

    problem static div hello
  • Profile Image

    Answered by redyatech on October 25, 2016 at 10:20 AM

    Hello, phant0mm;

    Please go your form builder dashboard and edit your form which you want. And then click "Design" option. 

    In this panel, you can see your design alternatives. To change your background appearance, please review your "Background image" settings. If "Page Background" is marked as "fixed", your background will be static. You can change them in your own way. 

    If you have any further questions, please don't hesitate. 

  • Profile Image

    Answered by phant0mm on October 25, 2016 at 10:54 AM

    Hi again,

    ı don't want to see "b" part. I can changed dimension "b"(form) but ı can not touch part "b" any css properties. There is "b"'s colour not a problem. Problem is "b" has area in my website. I do not want it. 

    Can you any suggestion about that?

  • Profile Image

    Answered by Irshad on October 25, 2016 at 12:51 PM

    I tried to check your recent Form: https://www.jotform.com/62982250979369. But seems you have deleted the form. 

    Can you please send us the URL of your Form, and if you have embedded the Form to your webpage, please send us the URL of your Webpage.

    I would suggest you to set the correct width of your form according to the below guide: https://www.jotform.com/help/35-The-importance-of-form-widths

    After that try to embed the Form on your website, according to the below guide: https://www.jotform.com/help/34-Adding-a-form-to-a-web-page

    You can also take the reference of below thread for changing the background color of your form:

    https://www.jotform.com/answers/489248-Change-Background-Color

    If you face any issue, please send us the URL of your webpage, where you embedded the form so we can inspect your webpage, and can suggest you best solution.

    We will wait for your response.

    Thank you.

  • Profile Image

    Answered by phant0mm on October 25, 2016 at 01:19 PM

    Hello,

    This is my form;

    https://form.jotformeu.com/62984657791374

    Also this is my website screenshot which page include jotform form;

    I change form weight (design-style) but outher border (ı gues background weight) don't chane.

    I want my form take up space same as form weight.

  • Profile Image

    Answered by Irshad on October 25, 2016 at 02:50 PM

    I think, if you will change your Form's page background color to white #FFFFFF. Then your issue should be resolve. Please check the below screenshot:

     

    You can verify it on my clone form here: http://jotform.com/62985335647974

    So please try it, and let us know, if you need something else or need further assistance.

    Thank you!

  • Profile Image

    Answered by phant0mm on October 26, 2016 at 02:19 AM

    As I said background color is not a problem. Problem is background weight. Background weight should be same as form weigth.  

  • Profile Image

    Answered by Irshad on October 26, 2016 at 03:51 AM

    I am sorry for the confusion, but I am not sure, exactly what do you mean by Background weight. I tried to inspect your form, but I am not able to see any css property related to Background weight.

     

    If you are referring any particular css class, can you please send us the name of that particular css class, which you are referring.

    You can also override, any of the css class property, by injecting custom css code in your Jotform, according to the below guide:

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    I would also request you to please send us the URL of your webpage, where you embedded the form, so we can inspect that and can assist you better.

    Thank you!