What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my returned form only have what the client filled out, not the entire form?

    Asked by WoodsideEquine on October 25, 2016 at 10:28 AM

    When I get forms returned to my email, the only thing I can see is their signature. However, I need the entire form returned so I can print it out for our records. How can I fix my form so that the entire text that I have put in is returned to me?

     

    Thank you,

     

    Kt Johnson

    Page URL:
    https://form.jotform.com/62915592047158

    Entire client filled why does
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    JotForm Support

    Answered by david on October 25, 2016 at 12:05 PM

    By default the headers, text fields are not included in the notification emails. You'll be able to add only the fields from the form to the notifications. However, the email composer is a full editor that allows to you to insert graphics, create tables, etc. The headers or text on your JotForm can be copied and pasted here in the email content.

    You may also want to refer to the following guide that the submission can be included with the text and headers.

    https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    So that you can place a PDF link on your email notification as well.