Why does my returned form only have what the client filled out, not the entire form?

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    Asked on October 25, 2016 at 10:28 AM

    When I get forms returned to my email, the only thing I can see is their signature. However, I need the entire form returned so I can print it out for our records. How can I fix my form so that the entire text that I have put in is returned to me?


    Thank you,


    Kt Johnson

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    Answered on October 25, 2016 at 12:05 PM

    By default the headers, text fields are not included in the notification emails. You'll be able to add only the fields from the form to the notifications. However, the email composer is a full editor that allows to you to insert graphics, create tables, etc. The headers or text on your JotForm can be copied and pasted here in the email content.

    You may also want to refer to the following guide that the submission can be included with the text and headers.


    So that you can place a PDF link on your email notification as well.