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    My embedded form will not show thank you page after submission

    Asked by pedalpowercycles on October 25, 2016 at 12:01 PM

    I have tried to test the submit button but DO NOT get the THANK YOU message or email to confirm someonr has filled in the form!

    What should I do next?

    Page URL:
    http://pedalpower.evopos.com/bike-fitting

    work Thank You message message next confirm
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    JotForm Support

    Answered by david on October 25, 2016 at 01:53 PM

    I sent a test submission through your embedded form and it looks to have gone through without issue.  I was redirected to the thank you page after submitting the form. 

    As for the email notification, I did not see anything in our logs for either address in your form.  Try creating a single notification for each address, rather than sending a single notification to multiple addresses:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If that still does not allow for the notifications to trigger, let us know and we will be happy to have another look.