My embedded form will not show thank you page after submission

  • Profile Image
    pedalpowercycles
    Asked on October 25, 2016 at 12:01 PM

    I have tried to test the submit button but DO NOT get the THANK YOU message or email to confirm someonr has filled in the form!

    What should I do next?

  • Profile Image
    david
    Answered on October 25, 2016 at 01:53 PM

    I sent a test submission through your embedded form and it looks to have gone through without issue.  I was redirected to the thank you page after submitting the form. 

    As for the email notification, I did not see anything in our logs for either address in your form.  Try creating a single notification for each address, rather than sending a single notification to multiple addresses:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If that still does not allow for the notifications to trigger, let us know and we will be happy to have another look.