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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email address blocked

    Asked by alaroz33 on May 04, 2012 at 06:11 PM

    Hello,

     

    My username is ark@wawib.com

     

    Jotform is telling me my email address is blocked. for some reason, all of the notification emails have been switched to my email address (I had different emails for different forms). It says it is blocked and to contcat you. Help would be appreciated.

     

    Thanks,

    Ark

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    JotForm Support

    Answered by jonathan on May 04, 2012 at 06:42 PM

    Hi Ark,

    Your username actually is 'alaroz33' and the email account is ark@wawib.com. You can see this on your post on this forum.

    I checked both, and I did not see anything blocked.

    Can you provide us more details of your inquiry. We will check further.

    Thanks.

  • Profile Image

    Answered by alaroz33 on May 04, 2012 at 06:59 PM

    Thanks for the fast reply...

    I was reading thru the other posts and saw why it may have been blocked earlier. Our webhost deleted all our email addresses by accident. So if one of those bounced back to you it would have been added to the list. Once the issues are addressed by the webhost then I will check and make sure everything is OK.

    Thanks.

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    JotForm Support

    Answered by jonathan on May 04, 2012 at 07:09 PM

    Hi Ark,

    I now removed the email account you mentioned from the bounce list.

    ark@wawib.com is NOT in the bounce list anymore ;) Thank you for using our service.
  • Profile Image

    Answered by alaroz33 on May 04, 2012 at 07:11 PM

    Thank you.

  • Profile Image

    Answered by pinoytech on May 04, 2012 at 07:13 PM

    You are welcome! If you need further assistance, feel free to contact us again anytime.

    Thank you for using JotForm!