What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come some submissions are blank?

    Asked by HappyGirl2578 on October 25, 2016 at 12:10 PM
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    JotForm Support

    Answered by Mike on October 25, 2016 at 02:28 PM

    Are you referring to the blank Phone Number and Items fields or the entire submissions? The phone and items fields are not marked as required, so they can be skipped by the form users.