What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I keep getting 404 errors when trying to access documents uploaded through the Kloudless widget?

    Asked by ckilpatrick on October 25, 2016 at 12:45 PM

    I've always been able to access documents uploaded through Kloudless. However, when trying to get some documents today, I keep getting a 404 error.

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    JotForm Support

    Answered by Nik_C on October 25, 2016 at 03:19 PM

    I tested our Kloudless widget several times but I couldn't replicate this error. Do you know by any chance from where those files were uploaded:

    If you have that information, it would be very helpful in further checking.

    We'll wait for your response.

    Thank you!