I am not getting email notifications when someone fills out a form

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    Asked on October 25, 2016 at 01:03 PM

    Hi, I used to get email notifications when someone filled out a form. Now it is not notifying me. Please help 

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    Answered on October 25, 2016 at 03:09 PM

    I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list and you should be able to receive emails without any issue. 

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    Please check and let us know if the issue still persists. We will be happy to assist.