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jeannielynnhuffAsked on October 25, 2016 at 1:03 PM
Hi, I used to get email notifications when someone filled out a form. Now it is not notifying me. Please help
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Kiran Support Team LeadReplied on October 25, 2016 at 3:09 PM
I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list and you should be able to receive emails without any issue.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Please check and let us know if the issue still persists. We will be happy to assist.