What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I cannot accept payments on my form anymore?

    Asked by FLWGA on October 25, 2016 at 01:29 PM

    We are a small group of 175 golfers who can no longer accept 2017 applications

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    a can
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    JotForm Support

    Answered by Kevin_G on October 25, 2016 at 03:39 PM

    I have checked your account and I can see you're already exceeded your payments limit, as you're a using a free account you're only allowed to receive 10 payments. 

    I would suggest you to upgrade your account to the next level so you can remove  the 10 payments limit of the free account and you will be able to receive the same number of payments as submissions.


    Otherwise you would need to wait until the first day of the next month to get the counter reset.