What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled

    Asked by oztechs on October 25, 2016 at 01:49 PM

    I am not sure why my forms say that they are disabled.

    Page URL:
    https://form.jotform.com/61252684803153

    My Forms forms are disabled
  • Profile Image
    JotForm Support

    Answered by Jan on October 25, 2016 at 04:30 PM

    Your account is currently autosuspended. I checked your form and I saw a field that are asking for a password. Please take note that you are not allowed to collect login credentials here in JotForm. Please check our terms of use.

    I have removed the password field so that I can re-activate your account. If you have any questions, let us know. Thank you.