Question about email responses.

  • Andrew Curtis
    Asked on October 25, 2016 at 1:56 PM

    Hi Before I sign up, can you please confirm that when a form is completed and submitted if it can auto come as an email and if the information can arrive as a PDF attached"? 

  • Jan
    Replied on October 25, 2016 at 4:42 PM

    Are you referring to the email notification? The email notification is the email alert that you'll receive when someone completed your form. Here's a guide: Setting-Up-Email-Notifications

    If you are referring to the email alert that will be sent to the email address entered in the email field, then that is called auto-responder. The auto-responder is the confirmation email that will be sent to the user who completed the form. Here's a guide: Creating-a-Form-Autoresponder

    If you want to attach a PDF copy of the submission, you can do so in both email alerts. You just need to enable the PDF Attachment option in the Advanced tab of the email alert.

    Question about email responses Screenshot 20

    Hope that helps. If you have any questions, let us know. Thank you.

  • Andrew Curtis
    Replied on October 25, 2016 at 5:44 PM
    Yes that does help is there any extra charge for the email submission being
    sent as a PDF
    ...
  • Chriistian Jotform Support
    Replied on October 25, 2016 at 11:16 PM

    I would like to inform you that there is no extra charge for the email submission being sent as a PDF. You can use all of the features offered by jotform with a Free account. You can simply upgrade your account if you want to increase the limits.

    If you need further assistance, please let us know. Thank you.