What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about email responses.

    Asked by Andrew Curtis  on October 25, 2016 at 01:56 PM

    Hi Before I sign up, can you please confirm that when a form is completed and submitted if it can auto come as an email and if the information can arrive as a PDF attached"? 

    responses email confirm attached and
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    JotForm Support

    Answered by Jan on October 25, 2016 at 04:42 PM

    Are you referring to the email notification? The email notification is the email alert that you'll receive when someone completed your form. Here's a guide: Setting-Up-Email-Notifications

    If you are referring to the email alert that will be sent to the email address entered in the email field, then that is called auto-responder. The auto-responder is the confirmation email that will be sent to the user who completed the form. Here's a guide: Creating-a-Form-Autoresponder

    If you want to attach a PDF copy of the submission, you can do so in both email alerts. You just need to enable the PDF Attachment option in the Advanced tab of the email alert.

    Hope that helps. If you have any questions, let us know. Thank you.

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    Answered by Andrew Curtis  on October 25, 2016 at 05:44 PM
    Yes that does help is there any extra charge for the email submission being
    sent as a PDF
    ...
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    JotForm Support

    Answered by Chriistian on October 25, 2016 at 11:16 PM

    I would like to inform you that there is no extra charge for the email submission being sent as a PDF. You can use all of the features offered by jotform with a Free account. You can simply upgrade your account if you want to increase the limits.

    If you need further assistance, please let us know. Thank you.