Getting "502 Bad Gateway" when trying to view submissions or using the form builder.

  • VWCRESLIFE
    Asked on October 25, 2016 at 2:20 PM

    Our form is timing out when we need to update it. 

    https://form.jotform.com/61934364486162

    What do we do?

     

    Jotform Thread 971170 Screenshot
  • Kevin Support Team Lead
    Replied on October 25, 2016 at 5:54 PM

    Apologies for the inconveniences this may have caused to you. 

    I have checked the form you've shared and I was able to see the submissions and open it in the Form Builder as well, here are some screenshots of my test: 

    Getting 502 Bad Gateway when trying to view submissions or using the form builder Screenshot 30

    Getting 502 Bad Gateway when trying to view submissions or using the form builder Screenshot 41

    I have also cleared the form's cache from our end, could you please try again? 

    If the issue still persists, please let us know.