What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF Form: Unable to get PDF form

    Asked by wisojo on October 25, 2016 at 03:20 PM

    Hi there,

    I'm trying to create a PDF from one of my forms, and when I click the option, the website just says "working" with a spinning loading graphic.


    Is there a usual amount of time for a PDF form to be created? Mine may be a little large, but I'm sure...



    Page URL:

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    JotForm Support

    Answered by Mike on October 25, 2016 at 08:26 PM

    It seems that fillable form PDFs cannot be generated at the moment. It should be a temporary issue. We will let you know once it is fixed.

    In the meantime, if you need a PDF for printing, I would like to suggest saving a web version of the form as PDF. It can be done in Google Chrome: How to Save a Web Page as a PDF

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    JotForm Support

    Answered by beril on October 26, 2016 at 03:54 AM

    The issue should be fixed now. We would appreciate it if you could also test it on your side. If the issue still persists, please let us know. We will happy to assist you.

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    Answered by wisojo on October 26, 2016 at 11:34 AM

    Doesn't seem like its working on my end
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    JotForm Support

    Answered by Kiran on October 26, 2016 at 01:45 PM


    Your question is moved to a separate thread and shall be addressed there shortly.


    Thank you!