What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by EducationQuest on October 25, 2016 at 04:58 PM

    Our users keep getting an error message saying that the form is over quota, but my account says we have over 40 submissions before we reach our max. I need to fix this ASAP, please help.

    Page URL:
    https://form.jotform.co/32606714967866

    over quota
  • Profile Image
    JotForm Support

    Answered by jonathan on October 25, 2016 at 10:41 PM

    We apologize for the inconvenience caused. I also see the issue.

    I have fixed it now after clearing your form cache.

    You can check the form https://form.jotform.co/32606714967866 again and it is now available.

    Let us know if there is more you need assistance with.

    Thanks.