My Stripe account keeps failing to integrate with my jot form. I can log in but it doesn't integrate. Can you help me?

  • rivendell
    Asked on October 25, 2016 at 6:04 PM
    Jotform Thread 971507 Screenshot
    Page URL: https://www.jotform.com//?formID=62974826227163
  • jonathan
    Replied on October 26, 2016 at 12:24 AM

    You need to authenticate your Stripe account first to be able to integrate. Use that blue button 'Connect with Stripe' to launch the Stripe login screen.

    I just test it on my form using my Stripe account and it work just fine. You can see in the image blow that my Stripe connect link now shows 'Connected!'

    My Stripe account keeps failing to integrate with my jot form Screenshot 20

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    Make sure also that your are providing a valid Stripe account username and password.

    Please retry the process again.

    Let us know if you are still not able to connect. It will help also if will provide us with the steps taken when the integration failed.

    Thanks.