What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Stripe account keeps failing to integrate with my jot form. I can log in but it doesn't integrate. Can you help me?

    Asked by rivendell on October 25, 2016 at 06:04 PM
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    JotForm Support

    Answered by jonathan on October 26, 2016 at 12:24 AM

    You need to authenticate your Stripe account first to be able to integrate. Use that blue button 'Connect with Stripe' to launch the Stripe login screen.

    I just test it on my form using my Stripe account and it work just fine. You can see in the image blow that my Stripe connect link now shows 'Connected!'


    Make sure also that your are providing a valid Stripe account username and password.

    Please retry the process again.

    Let us know if you are still not able to connect. It will help also if will provide us with the steps taken when the integration failed.