What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Transfer Account to new user

    Asked by leae on October 25, 2016 at 06:22 PM

    I'd like to allow someone to take over my account, as I am leaving the company.

    How can I do this?

    My Account company
  • Profile Image
    JotForm Support

    Answered by jonathan on October 26, 2016 at 12:30 AM

    There are 2 ways you can do.

    #1 Give the new user the login access to your account/username leae

    The new user can login to the account at https://www.jotform.com/login

    #2 If the new user have their own email account, you can change your account leae email to that of the new user. 

    This way the user will be able to change the login password of the account and they can now login to it. 

    --

    I recommend option #2 since you won't have to divulge to the new user your own password/code.

    Hope this help. Let us know if you need further assistance.