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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The auto address field is not working

    Asked by Sportstek on October 25, 2016 at 08:35 PM

    The address widget that auto-completes has stopped working in my form.  Was working until today without issue.  

    Page URL:
    https://form.jotform.co/61798743832873

    Screenshot
    address field address widget Without in
  • Profile Image
    JotForm Support

    Answered by olivia on October 26, 2016 at 03:15 AM

    I controlled your form and I also checked it in different browsers ( Firefox, Safari and Chrome) but I didn't replicated the issue. 

    You need to select an address in the dropdown menu as you can see in the video above. Otherwise, Street Name, House Number etc. parts will not be filled automatically. 

    If you need any further assistance, please feel free to let us know.

    Thank you.

  • Profile Image

    Answered by mousesoftaustralia on October 26, 2016 at 03:49 AM

    I posted this in private, so it looks like it's not only us that are experiencing this.

    The error that's coming up is about the daily quote being exceeded.

  • Profile Image
    JotForm Support

    Answered by olivia on October 26, 2016 at 05:04 AM

    Hi mousesoftaustralia,

    Your question is answered in another thread. Please follow your thread from here:

    https://www.jotform.com/answers/971690-Google-Address-Widget-Limit#1