Line Break HTML tag is appearing in preview

  • thinkbigprinting
    Asked on October 25, 2016 at 9:31 PM

    It seems like there's something wrong with the Line Breaks in the Sample text.?

    Line Break HTML tag is appearing in preview Image 1 Screenshot 20

  • Özlem JotForm Developer
    Replied on October 26, 2016 at 3:54 AM

    This issue is already assigned to our developers. They are working to fix it. When they fix the issue, we'll update you.

    When you click "Enter" to break line in Hover Text, everything seems good here but in the preview of your form, unfortunately it perceives "Enter" as <br> HTML tag and you see these HTML tags.

    My advice is to remove "Enter" in Hover Text editing part and using only "Space" to separate your sentences as show in the following image. 

    Line Break HTML tag is appearing in preview Image 1 Screenshot 30

    In this way, you will not see HTML tags in the preview.

    Line Break HTML tag is appearing in preview Image 2 Screenshot 41

    If you need any further assistance, please feel free to let us know.

    Thank you for your understanding.