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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not find my forms in JotForm site.

    Asked by Miguel Meireles on May 05, 2012 at 03:33 AM

    Dear friends,

     I can not find my forms in JotForm site.
    The forms appear on my pages, but can not find the form on site JotForm.

    User: lojaaquinao

    So please help to know what is happening.



    Thank you,

  • Profile Image

    Answered by AtacanC on May 05, 2012 at 06:03 AM

    I'm sorry to say but your username seems to be invalid. Can you please provide us the URL of your website or a form ID? So we can find your account and your forms in our system.

    Thanks in advance.

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    Answered by Miguel Meireles on May 06, 2012 at 06:14 AM

    Miguel Meireles

    miguel.a.meireles@gmail.com

    ID: <script type="text/javascript" src="//form.jotform.com/jsform/20515349286"></script>

    URL: http://www.idn.pt/contactos.htm

     

    Thanks

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    Answered by gori-mathew on May 06, 2012 at 07:01 AM

    Hi Miguel;

    I did find the form in subject in your jotform site without any issue. Please can you try using a different browser and see if you experience the same problem.

    I have cloned this form (see link below), please feel free to clone it and use. Lets know if you can now find it once have loaded it oin your Jotform site.

    http://myjotform.com/form/21263368431551

  • Profile Image

    Answered by Miguel Meireles on May 06, 2012 at 10:21 AM

    Please note you do not see the problem ...

     I do not want to find the forms ... what I want is to find my account 'cause I can notenter the login ... The user name and password have disappeared ....

     

    possibles user name: Loja Aquinão - Idn - Idncorporate

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    Answered by pinoytech on May 06, 2012 at 10:28 AM

    Hi,

    Upon checking all usernames that you provide, I only found Idncorporate as the usrname under geral@idncorporate.com

    Thank you!

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    Answered by IDN Corporate on May 06, 2012 at 10:59 AM

    Note ...

    Have found the user name and know the password.
    It's all right now.

    Thank you for everything

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    Answered by pinoytech on May 06, 2012 at 11:02 AM

    You're welcome. Good to hear that you found your username and password. If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!

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    Answered by Miguel Meireles on May 06, 2012 at 11:42 AM

    I am again with the same problem.

    I put the e-mail to reset your password, but do not receive any messages.

    Possible user name: idncorpoprate - idn - geral@idn.pt

    Please show me how to solve the problem.

  • Profile Image

    Answered by pinoytech on May 06, 2012 at 12:47 PM

    @Miguel

    I already answer your question on this thread: http://www.jotform.com/answers/97341-My-User-name-on-JotForm#0 Please take a look.

    Thank you!