Download PDF has stopped workng

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    marvl53
    Asked on October 25, 2016 at 11:12 PM

    Hi,

    I have created a form.  Initially, I was able to download a fillable PDF form but after a few edits, I am no longer able to do that.  The "working" icon just continues to endlessly rotate.

     

    Thanks for your help.

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    Kiran
    Answered on October 26, 2016 at 04:14 AM

    We are sorry for the inconvenience this may have caused. We had a temporary issue with creating PDF forms. However, the issue is now resolved by our amazing backend team and you should be able to create the PDF forms without any issue.

    Could you test it once again and let us know if the issue still persists? We will be happy to assist you further. 

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    marvl53
    Answered on October 26, 2016 at 06:18 AM

    Thanks to you and the backend team.  Download PDF is working once again.

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    timcpnz
    Answered on October 26, 2016 at 09:34 PM

    Hi Guys,

     

    My create PDF is stuck on "working".

     

    Can you please assist?

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    ashwin_d
    Answered on October 27, 2016 at 02:31 AM

    Hello timcpnz,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/972980

    Thank you!