Why I'm not receiving submissions to my email?

  • Profile Image
    Asked on October 26, 2016 at 12:50 AM

    J'ai créé un nouveau formulaire vers un autre courriel

    je ne recois pas les courriels  fonctionne pas

    pouvez vous m'aider

  • Profile Image
    Answered on October 26, 2016 at 04:47 AM

    I checked email associated with form embedded in URL your provided and I found out that it ended in our Bounce list, the reason is below:

    Reason(s) : X-Postfix; connect to massagexquis.ca[]:25:

    I removed your email from our Bounce list and you should be able to receive emails now.

    We're sorry for the inconvenience. 

    I would advise you to check this guide on how to prevent such issues.

    If you have any additional questions please let us know.

    Thank you!