How to enable warning appearance when delete a submission

  • Profile Image
    mickeymousse
    Asked on October 26, 2016 at 04:14 AM

    Dear JotForm,

    I turned off the box that appears when you try to delete a submission from your form and makes you confirm that you really want to delete it. I would like to turn it back on but I don't know how. Could you please point me in the right direction? Thank you for your time.

    All the best

    Jiří Malchárek.

  • Profile Image
    seth
    Answered on October 26, 2016 at 07:54 AM

    Hello,

    I think clearing your browser's cache will reset your preferences. 

    Here you can find how to do it on firefox:

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

    Here you can  find how to do it on chrome:

    http://www.technipages.com/google-chrome-clear-cache

    If clearing your browser's cache doesn't resolve your issue, please contact us again.

    Cheers.

  • Profile Image
    mickeymousse
    Answered on October 26, 2016 at 08:02 AM

    Hello Seth,

    thank you for your answer. Won't deleting my cache affect settings in other services that I use as well?

  • Profile Image
    seth
    Answered on October 26, 2016 at 09:24 AM

    Hello,

    You are right. It will effect your other preferences. In order to not to delete anything else lets narrow down what we clear. I will give you a screen shot from Chrome, the preferences are similar on other browsers. 

    I hope this solves your issue. Please get back to us with the result.

    If you have further questions please feel free to contact us.